- How long does it take for my door to be shipped?
- The manufacturing of the door will take approximately 4-6 weeks.
- What size should my door be?
- If you want to cover the opening of the door without trim you should measure the opening + 4 inches, if your door has a trim and you want to cover the trim then measure the outside of the trim. To measure the height, measure the height (with or without trim) - 1/2 inch.
- How long should the track be?
- Typically you want the track to be twice the size of the door. So for a 3ft door you would need a 6ft track, the available track sizes are 6ft, 8ft, 10ft and 13ft. If you require a specific size please contact us and we will cut one to size for you.
- Do you accept returns?
- Yes, we do accept returns on the undamaged hardware only. Unfortunatelly we do not accept returns on doors, if you have any problems with your door please give us a call and we are more then happy to work with you.
- What are my stain/color options?
- We use minwax for all our stains, if you want a particular stain that is not listed in out options please contact us and we are more then happy to add that option. For all the minwax options please click here www.minwax.com/wood- products/stains-color-guide/
- How thick are the doors?
- Our standard doors are approximately 1 1/2" thick
- Do I need a bottom guide?
- Yes, we suggest utilizing our bottom guides.
The bottom guide is used to prevent your door from swinging as it rides along the rolling track.
- Yes, we suggest utilizing our bottom guides.
- How do I install my door?
- All our doors come with instructions, we do recommend that you have it installed by a licensed contracter or someone that is familiar with barn door tracks. If you have any problems during the installation please reach out to us and well guide you.